See below sessions on the theme of Workforce taking place across the main conference theatre, seminars and hot seat.

Strengthening the capability and skills of the public sector workforce is an absolute must for the future of collaboration and service transformation. Each sector is facing their own challenges from recruitment and management of health services to developing a more commercialised, customer service approach to local authority staff. Meanwhile across local authorities, there is a big drive to develop the workforce to become more efficient in their approach to service delivery and management.