What’s On

November 21, 2017
  • Devolution, growth and transformation of government
  • 09.30-09.35
    Chair’s opening address
  • 09.35-10.00
    Keynote Address: The key components of the Northern Powerhouse

    As a key intellectual figure behind the Northern Powerhouse, Lord O’Neill will share his thoughts regarding the project’s progress in recent years and the six separate ingredients required to create an effective integrated economic region to help redress the economic imbalance in the UK.

  • 10.00-10.45
    Creating the environment for local and regional growth

    Generating almost 20% of the UK’s GDP and with FDI to the region growing at twice the rate of the rest of the UK, the Northern Powerhouse has the potential to set out a radical new way to rebalance the UK’s economy to establish new engines for UK prosperity. But is the strategy working, and what else is necessary to deliver growth across the regions?

    • Promoting prosperity across the North of England through improved skills, innovation, transport and culture
    • What devolutions deal means for the challenges for achieving growth across city and rural regions
    • Strengthening the Northern Powerhouse as a trading power and magnet for overseas finance
    • What does the strategy teach us about delivering growth across the UK’s regions?
  • Finance, corporate and procurement
  • 11.15-11.20
    Finance, Corporate and Procurement stream chair opening address
  • 11.20-11.35
    Securing the financial foundations of local government

    Shrinking sources of funding and growing demand pressures continue to create almost insurmountable strains on local government. For this session, attendees will hear about:

    • The scale and reasons for the funding gap
    • Business Rates Retention – what next?
    • ‘Fair’ Funding
    • Demand management, efficiency, income generation
  • 11.35-11.50
    Delivering value for money in public service procurement

    Over £200 billion is spent by the UK public sector on procurement and despite great strides being made in recent years huge gains can still be made in the efficiency of government spend. For this session, topics include:

    • Helping local authorities make savings and free up time to spend on essential services
    • Responding to the specific needs and priorities of the wider public sector to offer a suite of procurement solutions and support
    • Approaches to effective contract management
    • Understanding procurement frameworks to ensure best practice in spending
  • 11.50-12.05
    What does devolution mean for local service finance and funding?

    Devolution provides many opportunities to reform public services to ensure they are more aligned with the needs of their localities. For this session, Abdool Kara will consider some of the ways these efficiency gains and better value for money can be realised.

    • Scope of the deals to date in terms of powers and funding
    • Opportunities the deals create for more localised investment
    • How deals can and can’t deliver on financial sustainability for the public sector
  • 12.05-12.20
    Driving the transformation of local public services

    Continued financial pressure, increasing demand and uncertainty arising from Brexit leave the public sector in exceptionally challenging times. Here, Jo Farrar will detail how government policy is helping support the sector transform in the face of these challenges:

    • Devolution and the localism agenda – changing government to deliver place-based services
    • Driving partnership and collaboration between the public, private and third sector
    • Achieving service transformation through innovation
  • 12.20-12.30
    Questions and Answers
  • Digital and technology
  • 13.10-13.15
    Digital and Technology stream chair opening address
  • 13.15-13.35
    Keynote: Government Digital Service – what next?

    These are times of tremendous change.  Delivering the Government Transformation Strategy, a new government and the UK exiting from the EU. Come to this session and hear how the Government Digital Service is responding to these challenges and opportunities.

  • 13.35-13.50
    What do we do when we’ve nearly reached the end of the road for linear improvement

    Our purpose is to enable our citizens to be happy, healthy and economically independent. This means we need to anticipate problems and organise around resolving them early, completely, and with as little cost as possible. That has lots of implications – not least on how to handle privacy, and how to present our services.  Explore how ENGIE and North Tyneside Council work closely together to:

    • Move the locus of control, particularly of data, from service to citizen, with privacy by design
    • Use that to directly support the events in a citizen’s life, so they need us less
    • Use that data, with consent to constantly improve public services to move from reaction to resolution, and from resolution of problems to preventing them in the first place
  • 13.50-14.35
    Delivering a digital strategy for local government

    Digital innovation has huge potential to transform the citizen’s experience of local public services. For this session, join leaders in digital government to discuss some of the ways we can upend previous ways of thinking:

    • The case for a combined digital strategy to increase connectivity for local authorities involving cities and combined authorities
    • What best practice currently looks like in digital upskilling and innovation across the sector
    • How digital change can transform the relationship between citizen and state
    • Digital change in the context of GDPR compliance and cyber resilience
  • Workforce, recruitment and skills
  • 14.55-15.00
    Workforce, Recruitment and Skills stream chair opening address
  • 15.00-15.20
    Keynote: Creating a Brilliant Civil Service

    The UK has one of the best civil services in the world, yet in order to maintain its high quality of government it has to take the right steps to attract, nurture and retain talented professionals. For this session, hear about:

    • The background of challenges faced in developing the Civil Service workforce
    • Making the Civil Service the most inclusive employer in the UK through the new Diversity and Inclusion strategy
    • Supporting truly effective senior leaders through the Civil Service Leadership Academy
    • Transforming the Civil Service and meeting the future of work
  • 15.20-15.50
    Fostering talent, expertise and leadership across the public sector workforce

    Employing over 5 million people across the UK, the public sector has to be at the forefront of developing our workforce to meet the needs of a 21st century economy and society. Join some of the leading organisations in the field to discuss central topics in the field including:

    • The role of the leader in equipping colleagues with the skills and ambition to develop
    • Creating an engaged workforce that is more motivated and productive
    • Exploring the challenges in retaining talent in the public sector
    • Changes to recruitment and public sector contracting such as IR35
  • Closing keynote address
  • 15.50-16.10
    Delivering on the opportunity of devolution for Greater Manchester

    Nowhere has devolution created greater scope to transform the locality than in Greater Manchester, which now has some of the strongest regional powers in England. For this session, the Mayor Andy Burnham will discuss:

    • The opportunities created by the new combined authorities
    • How devolution can help deliver growth and prosperity for the area
    • Using new funding and powers to drive public service excellence
    • Devolution in the context of regional collaboration and the Northern Powerhouse
November 21, 2017
November 21, 2017
  • 10.00-10.30
    A re-usable digital platform for the UK Public Sector

    The public appetite for digital services is growing, forcing local government to seek out new technologies to meet ever-increasing expectations. Technology is pointless though without an accompanying cultural shift, and for this session Neill Crump will explore how to deliver this people-centred and sustainable change.

    • How Worcestershire County Council changed its organisational culture with digital and data
    • Putting people at the heart of change
    • Building a sustainable digital platform business
    • How digital solutions can pay dividends long term and fund future reinvestment
    • Using insight from the Worcestershire Office of Data Analytics for future digital transformation
  • 10.50-11.20
    How to access your share of the UK’s film industry through innovative technology

    Many councils are not utilising technology that can help them access the UK’s booming film industry, which is providing particularly innovative councils with untapped commercial opportunities. session will explore:

    • How the film industry can generate growth in local economies, and inject up to £100,000 a day into local businesses, homes and charities.
    • How networked technology and collaborative development can lead to affordable solutions for councils, including: EventApp, MarketApp, TrafficApp and VenueApp.
    • How Apply4 Tech’s flagship product FilmApp now benefits two thirds of London, Manchester, Liverpool, Bath, and the U.S cities of Atlanta and Seattle.
  • 11.40-12.10
    Transforming the public sector with multi-channel communication solutions

    Public Sector organisations all over the country are facing the challenge of streamlining efficiencies, improving their users experience and reducing costs. With upcoming GDPR legislation and the Digital by 2020 Campaign there is a lot to consider when looking at how your organisation can save money and improve processes to ensure that you are operating with optimum efficiency. In this session, we will explore the various ways that you can help your organisation fulfill its objectives by looking at:

    • Common challenges we hear from the Public Sector and how to overcome them
    • What GDPR really means to your organisation
    • Automating inbound and outbound communication processes
    • The move from physical to digital communications for your citizens and staff
  • 12.30-13.00
    Technology business management (TBM): Optimising costs and leading transformation

    Leading a Digital or other transformation against a backdrop of austerity is a critical task for most organisations who are finding they have to meet increased demand with fewer resources.This session will enable you to understand how a new category of IT Management is being adopted and used by public and private sector enterprises across the globe in order to:

    • Identify and explain the cost, quality & value of IT Products & Services
    • Drive decisions to take-out cost and dramatically transform the IT supply chain
    • Automate the processes of IT Financial Management, Planning & Billing activities
    • Support initiatives like IT contract disaggregation and alignment to policies like the Technology Code of Practice
  • 13.30-14.00
    Transforming London: A collaborative, user-centered approach to service delivery

    At a time when budgets are tighter than ever, providing cost effective but flexible solutions that meet the needs of your audience is challenging. Identifying and prioritising the most important needs of your users can only be achieved through the right approach and using the right personnel. In this session we will explore:

    • The challenges we faced when delivering the london.gov platform for Greater London Authority
    • Adopting a user-centric approach to research and solution design
    • Working with multiple suppliers, both on-site and off-site
    • GDS & agile delivery
  • 14.20-14.50
    Adopting a comprehensive 21st century cyber security strategy

    Only half of the UK’s local authorities are prepared for a cyber-attack so it is imperative local government develop robust cyber security measures. For this session, understand how North Lincolnshore & Goole Hospitals NHS Foundation Trust successfully halted and recovered from the widespread "Globe2" ransomware virus:

    • Identifying and remedying the weak links in your IT network
    • Building resilient digital infrastructure to withstand cyber attacks
    • Remaining technologically vigilant and developing a progressive cyber security mind set
  • 15.10-15.50
    Harnessing pioneering digital to deliver citizen-focused public services

    With a vast universe of private sector products and services only a click away, people are increasingly expecting similar levels of intuitive design and automation in their public services.  In this session we discuss the opportunities and challenges of leveraging these technologies for citizen-centric services.

    • Understanding the needs of the public when designing digital applications, interfaces and e-services
    • Utilising the power of AI and cloud based platforms
    • How to take advantage of the internet of things to breakdown data silos
    • Meeting the risks associated with data protection and cyber security
November 21, 2017
November 21, 2017
  • 10.00-10.30
    Working Forward: Making workplaces the best they can be for working parents

    Working Forward is the EHRC’s nationwide campaign, backed by some of the UK’s leading businesses and industry bodies, to make workplaces the best they can be for pregnant women and new mothers. For this session find out about:

    • EHRC’s research on pregnancy and maternity
    • Working Forward initiative – practical support and information for employers
    • Why and how you should get involved
  • 10.55-11.25
    Improving performance and productivity through workforce wellbeing and resilience

    It is difficult to remember a time when the public sector faced such significant transformation. It is a shift that is not only challenging delivery strategy but also established cultures and traditional capabilities.

    Manage the change and ensure future performance and productivity with a healthy and resilient workforce. During this session, we will consider:

    • The business case for improving workplace wellbeing and resilience
    • The links to productivity and the Greater Manchester strategy
    • Practical health and wellbeing approaches
    • The role of leaders and managers
    • Looking to the future and next steps
  • 11.50-12.20
    Harnessing digital to support a diverse workforce

    Although gains have been made, many workplaces remain woefully deficient in providing reasonable adjustments for employees with disabilities, and in effectively engaging with disabled jobseekers. For this session, find out about AbilityNet and Clear Talent’s award-winning digital solution for this challenge:

    • Understanding the barriers that remain for disabled jobseekers
    • Issues preventing employees with changing circumstances not receiving reasonable adjustments
    • AbilityNet and Clear Talent’s pioneering online diversity profile solution
  • 13.00-13.30
    Public sector recruitment and retention: opportunities and things to consider

    Recruiting into public sector and keeping people is an ever more challenging topic.  We not only have to recruit younger people into the sector and those returning to work from career breaks, but we also need to think about how we best harness the skills, experience and dedication of the older members of our workforce.

    These issues are challenging at the best of times, but changes in legislation, the introduction of IR35 and other pay caps has put additional burdens on our workforce.

    This session will look at some of the issues and also share some of the great work being done to build thriving workforces.

  • 13.55-14.35
    Public sector leadership in challenging times

    You’ll hear many HR&OD professionals say that whilst challenging, this is the best time to be working in public sector.  The challenges we face across all aspects of our profession mean that we have to think creatively about the issues our organisations and communities are facing.

    Leadership of course, plays a critical role in determining how well organisations rise to the challenges they face.  Our current leaders are often facing new demands that they have not experienced before.  Cross sector working, structural changes such as Devolution and Health & Social Care integration mean we have to think differently about what leadership means in future.

    This session will look at how models of Leadership have developed, where we’ve got to and where we still need to be.

  • 15.00-15.30
    Effective public sector writing

    Briefings and submissions, business cases and reports are at the centre of public sector decision making. This practical workshop is for those expected to write more with fewer staff, or need to get your messages over quickly and report to stakeholders with value not volume of words.

    • Practical techniques to keep your business writing tight, right and bright.
    • Tips for busy writers to create influential reports for busy readers.
    • Present key messages in concise, complete and consistent documents
    • Bring a notebook and pencil: you’ll want to make sure you record this session and use advice back in the office the very next day.

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